JennBen from iBrand Your Business shows you how to post, comment and like as your Facebook Business Page persona. She also goes into detail on how to switch. Rachael at Crocodile Software explains how to reply and respond to comments on your Facebook business or organization page. http://crocodilesoftware.co
To reply to comments on your company's Facebook page, you will need to be the page's Admin, Editor, or Moderator. If you have been assigned one of these roles, you can respond to any comments on the page publicly, as well as by private message You can reply to comments on your Page's posts publicly or in a private message. When you reply with a private message, anyone can see that your Page has responded privately below the comment. Private responses are helpful when addressing matters that are more personal in nature or specific to the individual
If a user asks you a question, respond to it. If you receive a compliment, thank the person and reinforce your commitment to creating exceptional customer experiences. If you receive a negative comment, ask how you can improve the overall experience. In short, every time someone reaches out to engage with your Page, engage with that person in. First, log into Facebook and go to the page you administer. Find a post you want to comment on. As shown below, in the lower right corner, click on your profile icon with a little dropdown arrow next to the comment field. Select the name of the profile you want to comment as and write your comment
It's simple: scroll to the comment on your business page, or click on Notifications on top of your business page and select Comments on the left. Once you have found the comment that you want to delete or hide, click on the little arrow icon, on the right side of the comment. Click on hide To do this, view the comment that someone added on one of your Facebook posts, then mouse over their comment, and an X will appear in the upper right of their comment. Click on that X, and you'll see the option to delete the comment. For business/organization pages, when you mouse over the comment and click on the X, it will. One of the issues small business owners struggle with on social media is dealing with negative Facebook comments. If you've ever wished for an easy way to deal with customer service issues on Facebook, your wish has been granted. Facebook page admins can reply to public comments with a PRIVATE message
How Your Business Should Reply to Comments on Facebook Pages. By Josh Constine. June 1, 2011 The more thoughtful the Facebook complement, the more thoughtful your response should be.Click to Tweet 7 Ways to Say 'Thank You' to Compliments on Facebook 1. Bare Minimum: Like the Comment. Did a fan comment with Great picture or Love this view? At a bare minimum, like their comment. This acknowledges you read it. 2
Social media Marketing is all about the presence on social platforms and it's growing importance for the businesses today in the internet Social media is an ever changing space, thanks to new social networks that have popped up in the last few years. In the early days, brands would rely on Facebook and Twitter to promote their offerings. But today with Youtube, Pinterest, Google Plus and. If you're the administrator of a Facebook Page for your business (or whatever), you can still comment as yourself. Facebook changes the method of doing so constantly -- this is the latest method that's known to work Facebook allows admins of business/fan pages to reply privately to posts left on their page. This can help page admins to respond more effectively to personal requests made by customers as well as. Since most of you aren't running a giant conglomerate's Facebook page, let's talk about this as if you're a small business. Here are some easy-to-follow tips on how to be social on your page: 1. Reply to Every Comment. When a person takes the time to comment on your post, it's always a wise idea to reply to that comment
Click the page on which you want comment. Now you are on page. There is three vertical dots beside Edit Page, click on that dots. Scroll down to get **Edit Settings**, click on Edit Settings, now you will see Post Attribution, click on that. Its has two options: Post as Page Name. Post as Your Name. Select the second one option and click on save For how to comment on Twitter, Instagram and LinkedIn as well, see: How to Reply to Comments on Social Media. How to see comments on Facebook ads. Seeing the notifications can be tricky for many advertisers, who publish an ad through Facebook's Power Editor and never see it again
Here's how to respond to Facebook reviews as your business: 1. Go to your business' page. 2. Click Reviews or Recommendations on the left-hand sidebar: 3. Locate the review you want to respond to. 4. Hover over the dropdown icon directly beneath it to see who you are commenting as Facebook Messenger for Business: Comment Private Replies and Auto Reply Even if users don't message your page, sometimes you can still send them a private message. Users may leave a comment on your post asking for additional explanation, businesses can you this opportunity to respond privately through Messenger You can reply to comments on your Page's posts publicly or in a private message. When you reply with a private message, anyone can see that your Page has responded privately below the comment. Private responses are helpful when addressing matters that are of a more personal nature or are specific to the individual
If you can't comment on posts on a Facebook Page and you have the moderator role, it may be due to a setting in Business Manager. Pages and notifications is a setting that helps prevent you from commenting with your Facebook profile when you mean to comment from the business Page.. Business Manager admins can change the Pages and notifications setting in the Business info section of business. This is where Facebook auto-comments come in for your convenience. If you set up your automated reply strategy wisely, you'll be able to filter out spam and other not-so-relevant comments on your Facebook posts, freeing up more time to apply a genuine human touch to the questions that really need it.. Seems great, doesn't it? But if you have been in the social media game long enough, you. Comments containing any of the banned words will appear as '' for you and for visitors to your Facebook page. The people that posted the comments can still see their own comments, so they. I run a community Facebook page, not a business page or a group. Since the latest Apple software update, every post to the page is duplicated to the visitor page. This is only visible to those using iPad and iPhone. Doesn't show using Safari browser Or laptop's Windows 10 browsers 2. Respond Quickly to Comments. Take the time to respond to comments on your business page as well as on other pages where people have mentioned you. Sometimes they ask you a direct question and are wanting a response. However, sometimes they just do an @mention because they want you to know that they wanted you to be a part of the conversation
. Our first instinct (or at least, mine) is to hide the negative comment or somehow bury it, so it won't hurt the post or my business. We do, after all, have the option to hide comments on Facebook Many brands tend not to reply to any review, regardless of its sentiment, and they're missing out. Every review is an opportunity to learn about how you conduct your business, who your audience is, and offers the chance to build long-term relationships with customers, whether their comments were full of praise or not so kind
Also, you might be missing out on a few comments by the same user because they didn't reply to the same comment thread. Facebook's native tool is helpful because it comes with Facebook for free. Then again, Facebook Business Manager has several issues that make it harder to quickly go through your inbox and prioritize tasks Also, this solution does not allow you to reply to fan comments. To do this, a second account is required in some capacity. Creating A Second Account Solution. You can only comment on a page from a personal profile if you are logged into a Facebook profile that is not an admin. The steps to achieve this get a little quirky, to say the least There is a natural fear of negative comments on your Facebook pages or any other forums for that matter. What a lot of folks perceive as the end of the world for a brand, I look at as the golden.
To turn on Facebook reviews: Click on the Settings button on the Manage Page section. A new window should appear. Click on the Templates and Tabs section. Toggle the Reviews option to ON. To make it easier for people to leave feedback, you should make sure that people see the Reviews section on your page . Some of these pages not only post regular updates but also reply to comment from the Facebook community. You can have some luck here. Ensure that you stay connected with the Facebook pages below and jump into the conversations whenever there is a post related to a topic you have questions about: Facebook. If someone comments on your organic social media posts, do you respond? Most businesses would say, yes. So it is astounding how many business pages leave their paid posts unattended How to answer a negative comment on my Facebook page. First thing first: before thinking about the message you want to send, consider the way of sending it. The comment left on your page might be tough, unfair, even totally wrong. Even if it is the case, you must carefully observe the following rules: always be nice and polite. always be humble
. If the person is genuinely complimenting your post, respond in a thankful manner. Something as simple as Thank you or Thanks or Glad you liked this one is more than fine. If they called out specifics or got detailed in their comments, responding with. Removing a single post from your Facebook business page wall, photos or other areas that allow comments is possible by first hovering over the content you want to remove. Once you use your mouse to hover over the post you would like to delete from your business page, a X symbol will appear in the upper right corner of the content itself
Step 6: Click View Comments and then click View _ more comments Step 7: View, Like, and Reply to comments on your Facebook Ads . That's it! You may get a notification that will take you directly to the post if you have a new comment on your Facebook ad, but it's good not to rely on this completely Facebook Reviews vs. Comments. Feedback online can come in different forms. On Facebook, negative feedback can take the form of reviews or comments. When a user reviews a business, Facebook clearly marks the post as reviewed and the user includes a star rating. Comments are responses to posts on your Facebook wall
How to Get the Reviews Tab to Show Up on Your Facebook Business Page. Go to your company's Facebook page in Facebook Business Manager. On the white bar at the top of the page, in the upper right-hand corner, click Settings.; In the navigation menu on the left-hand side, click Edit Page.; You should see Templates and Tabs All you have to do is, enable Allow visitors to the Page to publish Posts. Steps to enable photos in the comments. 1. Go to the Page. Make sure you have the Admin rights. 2. Click on Settings in the top right corner. 3. Click on General in the left navigation Under the Settings for your page, select People and Other Pages. A list of people who Like your page, along with a settings icon to the right of each person will appear. Click the settings icon for the reviewer, and select Ban From Page. All businesses receive negative reviews at some point A Facebook Mention is when you write a post or comment and include a person or page's name within the text. The name becomes a blue link to that page or profile, and the respective party.
Click on the Settings tab of your Facebook Business Page. Step #2. Open the Page Roles menu in the left column. Step #3. Type a name or email in the box and select the person from the list that appears. Step #4. Click Editor to select a role from the dropdown menu, choose Admin, and click Add. Step #5 I Have a business page of my cookery school and I tried many times to post comments as business page on other people's pages. Unfortunately I'm unable to do that. When I click comment on someone else page, I do not see my thumbnail and my business name, and if I do manage to post my comment, I am the only one who can see it
Are you aware of this same rating on your own business page? Although it may not make or break a business, it is important to maintain a good response time as best as you can. As a social platform, Facebook continues to prioritize community engagement (shares, comments, responses- aka dialogue) over content frequency or impressions Facebook Pages have the option to enable replies as well as comments. This means that you and your fans can press a reply button to respond directly to a single comment. Go to the page that you manage. Only page administrators will be able to enable replies. Select Edit Page at the top. Click the Settings tab Star-only ratings still appear on Facebook business pages even though they're no longer accepted. That's bad news for businesses because only feedback that includes a comment can be reported. Since you can't remove fake Facebook reviews that don't have comments, the best way to handle bad star reviews is, again, to respond Until recently, using Facebook as a business page was one simple click using the small triangle in the far right of the top menu bar. Add a New Comment / Reply. Cancel Reply You have to treat comments carefully, especially if you are running a business page. The good thing is that you can always unhide a comment later. Next up: You will learn the difference between.
You can share a business page on Facebook via private message or by posting to your timeline, another page group, or an event page. Menu icon A vertical stack of three evenly spaced horizontal lines The new feature that changes everything is the Use Facebook as: section in the settings (Gear icon) menu at the top right of Facebook when you are logged in. Facebook updated their user interface so there is now a triangle icon drop-down in the top-right corner.You will see an organized menu of Your Pages and, if you setup a Facebook Business, your Facebook Businesses listed under.
Facebook includes tons of great features that make staying in touch with friends and family easier, including private messages, photo and wall comments, and even comment replies, which allow users to respond directly to comments left on your Facebook Page.However, if you find that any of these features become a nuisance, you can disable them in the site's settings Business that reply to messages in a timely manner are awarded with a Very Responsive badge for their page. To earn a badge, businesses must have a response time of less than 15 minutes, and a 90% response rate. 3. Be strategic with the 24-hour messaging window. Facebook limits how often a business can reach out to Facebook Messenger users Step 1: Make Sure You See the Comment. You can't respond to a comment you haven't seen, and when you let a negative or profanity-laced comment sit for days or weeks without response, it looks as though you neglect your page administration. You need to keep an eye out for every comment left on your page Whether or not to delete the comment is a dilemma which you need to address on a comment-by-comment basis. 2. Contact the commenter privately. Whether on Twitter or Facebook, you can contact the negative follower by direct message. Try to have a conversation about a problem in private . By Guest. September 29, 2014. Guest. Recommended articles Digital Transformation Has Come for the Ad Sales Business
How to Share Posts as Your Business Page. First, go to the post and click share. You will see where the post is being shared on the upper left hand side. Click on that and you will see a drop down appear. Go down to On a page you manage and click on that. Below is an image of what that looks like when you do it Open your page using Android Page Manager. Go to the activity section by tapping on the 3 dots like button on top right. After tapping on it you will see list of your page activities. Tap on the 4th option by the name 'Mentions' from there you can.. 6 Ways to Lock Down your Facebook Page. The great thing about controlling most aspects of your Facebook Page is that most of the ways to setup and control your Page are included in the Settings area. The Settings area is a place where I encourage all business owners to spend some time because other features like how your comments are sorted.